We aim to respond to all e-store inquiries within 24 hours, Monday to Friday, excluding holidays.

Goods will be dispatched on regular working days, Monday to Fridays.

Our returns guarantee entitles you to return the product for any reason within 14 days of having received it. You have the right to open the package and inspect the contents but the product must be returned unused. All original packaging has to be returned with the product without having been tampered with. Customer is responsible for acquiring return shipping. 

Before making a return please contact us via email. We will not receive a notification about the return otherwise!

Buyer is responsible for all international customs and duties.

The website grasou.com and registered domain is owned by GRASOU AB. The company is registered in Sweden. Our corporate identification number is 559311-3565.

For any question or assistance contact us!